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Pool cleaning & water care

Pool maintenance

Choose cleaning and water care, or chemistry-only service while you handle the cleaning. Compare the options and request a plan for your pool.

Pool photographed during a Pool Store maintenance visit
From a pool maintenance visit.

Choose your level of pool care.

Comprehensive care

Help with cleaning and water care: skimming, brushing, vacuuming, baskets and filter care within your plan.

You keep up with the checks and tasks assigned to you between visits.

Recurring visits · Schedule confirmed with the office.

Request comprehensive pool care →

Chemistry-only care

Water testing, treatment and a visual equipment check. You handle skimming, brushing, vacuuming, baskets and filter care.

A good fit when you can manage the physical cleaning.

Recurring visits · Schedule confirmed with the office.

Request chemistry-only pool care →

Your agreement confirms the schedule, materials, price and any extra work.

Compare the plans in detail
Compare comprehensive and chemistry-only pool maintenance
Your routineComprehensive careChemistry-only care
Best fitYou want help with both physical cleaning and water care.You handle the cleaning and want help with water testing and treatment.
Water testing & treatmentPart of the regular service, within your agreed plan.The main focus of the regular service.
Skimming, brushing & vacuumingCleaning tasks are identified in your agreement.You handle these throughout the service period.
Baskets & filter careBasket care and filter cleaning as needed within the agreement; owner care continues between visits.You handle baskets and filter care, following the instructions for your equipment.
Visual equipment checkPart of routine service. A visual check does not include every diagnostic test or authorize a repair.
Between visitsContinue the checks and tasks assigned to you, watch water level and circulation, and report changes promptly.
Visit frequency & materialsYour agreement confirms the schedule, included materials and chemical allowances. Ask about any additional charges before enrolling.
Initial cleanup, repairs & seasonal workDescribe existing problems when you inquire. Extra cleaning, repairs, openings and closings may need a separate scope or estimate.

Already a maintenance client?

Keep your pool on track between our visits.

If we visit every two weeks, a few regular checks and cleaning tasks still need attention at home. Our client checklist explains testing, debris removal, equipment checks and when to call the office.

Your between-visit care guide →

Service details & your responsibilities

Comprehensive cleaning and water care

Your regular service combines water care, a visual equipment check and the cleaning tasks in your agreement.

  • Skimming: remove floating leaves and debris.
  • Brushing: attend to walls, steps and other areas using tools appropriate for the pool finish.
  • Vacuuming: remove settled debris as part of the agreed cleaning work.
  • Baskets and filters: basket care and filter cleaning as needed within your plan.

The pool still needs attention between visits. The agreement and our instructions explain which checks and tasks remain yours.

Chemistry-only water care

Choose this starting point when you can manage physical cleaning and want support with water testing and treatment. Routine service also includes a visual equipment check.

You continue skimming, brushing, vacuuming, emptying baskets and caring for the filter throughout the service period. A robotic cleaner can be part of your routine, but somebody still needs to handle the areas and tasks it does not cover.

Tell us who will do that work and how you currently care for the pool. We can explain the division of responsibilities before you choose a plan.

Read the visit information

Read the observations and follow-up instructions alongside the visit’s readings and photos.

Routine chemistry readings are recorded before treatment unless a later test is specifically documented. They are not a reading of the water several days afterward.

If conditions change, tell the office what you notice, when it started, your recent test results and anything you have added. Ask us about any report detail you do not understand.

Start with the pool you have today

Share any algae, heavy debris, unusual water loss, weak circulation or equipment messages before routine service begins. An initial cleanup or repair may need its own estimate. A maintenance visit follows the agreed work; it does not automatically include an equipment repair, an opening, a closing or unlimited extra cleaning.

Already discussing a plan with our office? Read agreement information (optional) →

Water chemistry & additional treatment

Testing gives your pool-care routine a starting point. Read sanitizer and water-balance results together, with your pool’s finish, equipment and recent treatment in mind.

Sanitizer & pH

Check the sanitizer your pool uses and its pH. Clear water alone does not tell you those results, and a previous treatment does not establish the current reading.

Balance & your equipment

Alkalinity and calcium hardness add context. Outdoor chlorine pools may need stabilizer testing; salt systems need their own salinity check as well as chlorine and pH.

Help at the store or at home

Bring a fresh sample to our Gloucester shop for water testing, or discuss ongoing chemistry-only service if you want help with testing and treatment at your pool.

Planning an equipment change? Explore Hayward pool automation or learn about saltwater pool systems. Equipment upgrades and their installation scope are separate from your maintenance agreement.

Looking for hot tub care?

Nordic hot tub seating from a Pool Store delivery project
Ask about care for your hot tub, too.

Arrange support for hot tub water care, cleaning, and maintenance.

Tell us whether you want help with water testing and treatment, routine cleaning, or a broader care routine. Include the spa make and model if known, your location, sanitizer system and current condition.

We confirm the tasks available for your spa, visit frequency, materials and responsibilities in the proposed agreement. Ask how filter care and water replacement would be handled rather than assuming they are included.

See hot tub care options →

Pool maintenance questions.

How often would you visit?

The office reviews your pool, location, season, requested work and available schedule, then confirms the frequency in your agreement. If your plan uses every-two-week visits, our between-visit guide explains the care that still needs attention at home.

Are chemicals, filter care and seasonal services included?

Your agreement identifies materials and chemical allowances, filter-care tasks, exclusions and separately priced work. Ask specifically about salt-cell care, additional filter work, openings and closings if those are important to you. Do not assume they are all included in a routine plan.

What if my pool is green or has an equipment problem?

Describe the condition when you contact us, including any equipment warning or unusual water loss. Initial cleanup, diagnosis or repair may need a separate scope before routine maintenance begins. If a problem develops during service, contact the office when you notice it.

What happens after I ask about a plan?

The office reviews your location and needs, confirms availability and discusses the appropriate scope. You review the proposed tasks, frequency, materials, price and exclusions before completing the agreement. Sending an inquiry does not sign an agreement or reserve a start date.

Need help choosing a plan?

Tell us your location, current pool condition, and which cleaning or water-care tasks you want help with.

Request pool care →
Call the storeCompare care plans

Your choices

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