For current Pool Store customers

Find your next step.

Need a quote link, invoice, report or help with your next service? Start with the item below.

Quotes & approvals

Use the secure link in the quote email or message from our office to review the proposal and follow its approval instructions.

If you cannot find the message, ask us to resend the appropriate link.

Ask about my quote

Invoices & payments

Open the invoice or payment instructions sent by the office. Your quote and selected payment arrangement determine when payment is due.

For a copy or a payment question, contact us with your name and invoice reference if available. Please keep card and bank details out of the inquiry.

Ask about my invoice

Service reports

Check the email or message sent after your visit. If you need another copy or have a question about documented work, tell us the service and approximate visit date.

Ask about a report

Your next service

Plan an opening or closing, discuss maintenance, or describe an equipment concern. The office confirms scope and availability before arranging a visit.

Plan an opening Plan a closing

Working through your selections by phone?

Open the opening or closing guide and choose “Start sharing my guide” to get a temporary help code. Give the code to the office staff member assisting you. They can follow your service choices and estimates while you remain in control.

Your contact information, address, dates and notes are excluded from that shared view.

Prefer a conversation?

Call (804) 642-5194 during store hours. Have your quote, invoice or visit reference ready if you have one.

Call the store