The details after the visit
See what a service report can tell you.
After a service visit, your report describes documented work, observations and any readings, materials and next steps recorded for that visit.
These examples show how that information can look for maintenance, closing and equipment replacement. The work and information recorded will depend on your own service visit.
Service report example
Pool maintenance
A routine pool visit showing the cleaning completed, arrival chemistry, filter-pressure readings and the recorded use of customer-supplied tablets.
Read the pool maintenance example
The Pool Store
Completed service documentation
Customer details, visit dates and photographs omitted
Customer notes
The baskets were emptied, and the pool was brushed and vacuumed. The filter was backwashed and rinsed. Two chlorine tablets from the customer’s stock were added to the tablet feeder.
The water was described as clear. A small amount of debris remained at the center of the pool.
Documented completed tasks
- Emptied baskets
- Brushed pool
- Vacuumed pool
- Backwashed and rinsed filter
| Free chlorine | 6 ppm |
|---|---|
| pH | 7.6 |
| Total alkalinity | 120 ppm |
| Calcium hardness | 220 ppm |
| Cyanuric acid (CYA) | 90 ppm |
| Filter pressure on arrival (pump high) | 16 PSI |
|---|---|
| Filter pressure before departure (pump high) | 13 PSI |
| Tablet-feeder setting on arrival and departure | Approximately 80% |
Recorded products and materials
| Chlorine tablets — customer stock | 2 tablets |
|---|
The original visit included service photographs. They are omitted from this public example to protect the customer's privacy.
Planning help for your own equipment or pool?
Explore pool maintenanceService report example
Pool closing and winterization
A closing visit showing the winterization work and products recorded, together with an equipment concern identified for attention at the next opening.
Read the pool closing and winterization example
The Pool Store
Completed service documentation
Customer details, visit dates and photographs omitted
Customer notes
Winterizing chemicals were added, and the ladder was removed and stored. The plumbing lines were blown out and capped. The DE filter grids were removed, cleaned and reinstalled in the housing.
The equipment was winterized, and power to the pump was turned off at the equipment switch.
A leak was observed on the discharge side of the pump at a previous repair location. The report identified this for attention at the next pool opening.
Documented completed tasks
- Added recorded winterizing products
- Removed and stored ladder
- Blew out and capped plumbing lines
- Removed, cleaned and reinstalled DE filter grids
- Winterized equipment
- Turned off pump power at the equipment switch
| Filter pressure on arrival (pump high) | 25 PSI |
|---|---|
| Pump before departure | Off |
Recorded products and materials
| Non-chlorine shock | 3 lb |
|---|---|
| Omega Winter Aid, 1-gallon product | 2 containers |
| Omega Iron Out Formula II, 1-quart product | 1 container |
The original visit included service photographs. They are omitted from this public example to protect the customer's privacy.
Planning help for your own equipment or pool?
Explore pool closing serviceService report example
Heater replacement
A heater-replacement visit showing the work performed, the checks documented during installation and the paperwork left with the equipment.
Read the heater replacement example
The Pool Store
Completed service documentation
Customer details, visit dates and photographs omitted
Customer notes
The existing heater was removed and replaced with a new heater of the same model. Power was checked, and no leaks were observed during the replacement work.
The heater setting was adjusted to the customer’s requested setting. Warranty and instruction paperwork was left with the equipment.
Documented completed tasks
- Removed existing heater
- Installed replacement heater of the same model
- Checked power
- Checked for leaks during the work
- Adjusted requested temperature setting
- Left warranty and instruction paperwork
What is recorded here
This example documents the heater replacement and checks performed during that work. No water-chemistry readings or filter-pressure values are included.
Recorded products and materials
| Raypak E3T 5.5 kW electric spa heater | 1 |
|---|---|
| Miscellaneous plumbing/electrical materials | Recorded for this installation |
The original visit included service photographs. They are omitted from this public example to protect the customer's privacy.
Planning help for your own equipment or pool?
Discuss a pool or hot tub repairA fourth kind of report
Explore a pool inspection report.
For an inspection, see the existing full sample report on our inspection page. It provides a different view of pool and equipment observations, with the inspection scope explained alongside it.