Visit our Gloucester store(804) 642-5194

Gloucester, Virginia · Local since 1995

Hot tub repairs

Hot tub not heating or running properly? Tell us what’s happening. We’ll help you work out the next step.

Start with what you know. A model number or photo is helpful, but isn’t needed to send an inquiry.

Nordic hot tub filled and running after a Pool Store installation
A hot tub from a Pool Store installation.

What we can help with

Heating · Pumps and circulation · Controls · Equipment leaks

Hot tub service from our Gloucester store. Check our service areas →

Getting started is simple.

  1. Tell us what’s wrong.

    Send a short description, your contact details and the service address.

  2. We’ll review the request.

    Our office checks your location, equipment and availability, then discusses the right visit.

  3. Review the repair options.

    We discuss the proposed work and quote before you approve repairs.

Before you send a request

Do I need to know the problem or model number?

No. Describe what you have noticed and when it started. The brand, model number, any display message or a photo can help our team plan the visit, if you have them.

How much will the repair cost?

The equipment, assessment, compatible parts, labor and access affect the cost. We’ll discuss the next step and quote before you approve repairs.

Is this an emergency service?

The form sends a request to our office; it does not dispatch emergency service. Call the store to discuss current availability. For an immediate electrical or other hazard, keep people away and contact the appropriate emergency or qualified professional service.

Let’s get started.

Tell us what’s happening. You don’t need to diagnose it first.

Request hot tub repair
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Your choices

Website privacy

No advertising pixels or external visitor analytics services are connected. Limited signup-step counts are kept on our own server, without names, addresses or typed form contents. This tab can remember limited campaign or referral labels for up to 12 hours. Campaign labels accompany a request; optional signup-step counts use only a broad source category. No advertising click ID, full referring URL or browsing history is saved in the request tracker.

Inquiries and optional project photographs go to our office by business email. A private tracker keeps the WEB reference, service choices, source labels, staff attribution when applicable, and office-entered follow-up and booking details. Customer names, contact details, addresses, preferred service weeks and messages are not copied into that tracker. GoDaddy processes technical requests to deliver and protect the site.

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