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Visit our Gloucester store(804) 642-5194

Pool & hot tub service · Gloucester, Virginia

Pool & hot tub repairs.
Tell us what changed.

Tell us what changed, which equipment you have and where it is located. We offer general swimming pool and hot tub service and repairs, with the scope and appointment availability confirmed for your system.

Prefer to explain it by phone? Call (804) 642-5194.

Swimming pools

Describe the change.

A pump that sounds different, poor circulation, equipment that will not start or a control message can have more than one cause. Share the symptom and any recent work so we can discuss an appropriate assessment.

Include the equipment make and model if you know them. We confirm whether the requested work fits your equipment before arranging service.

Discuss pool equipment →

Hot tubs

Help us understand your spa.

Tell us the hot tub brand, approximate age and what you see on the control panel. Explain whether the concern involves heating, circulation, controls or another change.

Repair needs differ from routine cleaning and water care. If you are looking for ongoing care, we can help you start that conversation too.

Discuss hot tub service →

From question to agreed work

What happens next?

  1. Share the essentials. Send your name, five-digit ZIP code, phone or email, equipment details and a brief description. Photos or model labels can be discussed during follow-up.
  2. Confirm the right visit. Our office reviews the system, location and requested work with you. We discuss availability and any assessment arrangements.
  3. Agree on the next step. The findings, compatible parts, access and work required determine the repair options and cost. A website inquiry does not authorize repairs or book an appointment.

We serve our confirmed Middle Peninsula and Peninsula communities from Gloucester. Brand compatibility and parts availability are checked for the particular equipment; the website does not promise service for every model.

Before you contact us

A few useful answers.

Can you quote a repair from a message?

A description helps us plan, but it may not establish the cause. Assessment needs, labor, compatible parts and access affect the quote. We will discuss the next step before you commit to work.

Do I need the model number to inquire?

No. Start with what you know. The brand, a control-panel message and when the problem began are useful. Our team can explain which identifying details would help.

Is this an emergency service?

The form is an inquiry, not an emergency dispatch service. Call the store to discuss current availability. If you suspect an electrical or other immediate hazard, keep people away and contact the appropriate emergency or qualified professional service.

What about my automatic cover or robotic cleaner?

Use our automatic-cover service page for cover concerns. For robotic-cleaner help, call the store with the brand and model before bringing it in so we can confirm the next step.

Contact The Pool Store

Tell us what needs attention.

A brief description, your ZIP code and a way to reach you are enough to begin.

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Your choices

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Inquiries are emailed to contact@thepoolstoreinc.com for our team to respond. The website does not keep inquiry details in a website database. There are no optional tracking settings to switch on or off here.

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